Blog

Empowering Every Security SME with Automated Metrics

Transforming Security Collaboration and Governance
September 30, 2024
Shirley Salzman
Blog

Empowering Every Security SME with Automated Metrics

Transforming Security Collaboration and Governance
September 30, 2024
Shirley Salzman

Every user across the security organization, from CISOs to BISOs to GRC teams, is grappling with a common challenge: meeting urgent and time-sensitive measurement needs. Yet understanding the performance of specific focus areas can be a daunting task. This is especially true when key data is scattered across multiple systems, making manual metrics collection slow and prone to error. The result? Reports that are often outdated before they even reach the stakeholders.

The same underlying data for a universal metrics language

A unified metrics language that everyone in the security organization can use and extract from unlocks powerful benefits. It allows different roles—such as BISOs, product owners, and program heads—to access the relevant insights they need to improve performance in their areas. This unified approach enhances each user’s ability to detect trends and patterns, and enables predictive insights. 

More importantly, it allows a new way to collaborate towards a joint effort to adhere to security policies. Instead of having policies on offline files, it's the first time the whole organization is on the same page. From the CISO office, to GRC teams and product owners, everyone is looking at the same measurements, same risks, same KPIs or KRIs and the same improvement plan. 

When everyone speaks the same metrics language, collaboration and communication improve, bringing operations and strategy into alignment. The transition from raw data to actionable reports is simplified, paving the way for streamlined reporting processes and policy enforcement — more on that in our next blog post.

Different security users — different needs:
C-Suite Executives
Need high-level metrics to gauge the organizations’ overall security posture.
CISO Office
Requires continuous benchmarking to evaluate security hygiene, policy enforcement, compliance, and improvement plans.
BISOs
Focus on their own business unit performance to identify security gaps and prioritize improvements.
Risk Managers & GRC Teams
Demand real-time operational data to effectively translate operations to risks and ensure compliance with frameworks like NIST.
SecOps
Need to be in alignment with the CISO office and GRC teams while feeding their own analysis in order to implement security adherence and meet routine goals.

Same metrics — different lens

Tailored metrics dashboards help every team member contribute to security improvement.

BISOs —  In large enterprises, security is often managed by region or business unit, overseen by BISOs. They require the same metrics as the CISO and GRC teams but filtered for their specific areas. This allows them to see gaps, address weaknesses, and measure their contribution to the overall security posture. This breakdown by region or unit helps the CISO office benchmark performance across the organization, identifying where attention is most needed. 

GRC Teams — GRC teams are heavy metrics users, with a growing need for real-time updates on the evolving risk landscape. Framework evaluations and certifications demand endless data points, much of which is buried within operational teams and gathered manually. This leads to static data, lacking the ability to show trends. By sharing metrics across the organization, GRC teams can break free from silos, enabling a more dynamic, real-time view of risk.

For Every User — Better Storytelling with Ready-to-Use Reports

With a single data source and a universal metrics language, anyone in the organization can measure, demonstrate trends, and create reports that clearly communicate progress and priorities to executives, boards, and other stakeholders. This keeps everyone—from top leadership to operational teams—aligned with the organization’s security goals.

By empowering every security expert with the same set of reliable, actionable metrics, organizations eliminate the cumbersome, time-consuming process of manually collecting data, aggregating measurements, and crafting reports. This is a big step forward in the maturity of the security organization, allowing every user, regardless of role, to focus on driving smarter decisions, fostering faster collaboration, and delivering stronger security outcomes.

Every user across the security organization, from CISOs to BISOs to GRC teams, is grappling with a common challenge: meeting urgent and time-sensitive measurement needs. Yet understanding the performance of specific focus areas can be a daunting task. This is especially true when key data is scattered across multiple systems, making manual metrics collection slow and prone to error. The result? Reports that are often outdated before they even reach the stakeholders.

The same underlying data for a universal metrics language

A unified metrics language that everyone in the security organization can use and extract from unlocks powerful benefits. It allows different roles—such as BISOs, product owners, and program heads—to access the relevant insights they need to improve performance in their areas. This unified approach enhances each user’s ability to detect trends and patterns, and enables predictive insights. 

More importantly, it allows a new way to collaborate towards a joint effort to adhere to security policies. Instead of having policies on offline files, it's the first time the whole organization is on the same page. From the CISO office, to GRC teams and product owners, everyone is looking at the same measurements, same risks, same KPIs or KRIs and the same improvement plan. 

When everyone speaks the same metrics language, collaboration and communication improve, bringing operations and strategy into alignment. The transition from raw data to actionable reports is simplified, paving the way for streamlined reporting processes and policy enforcement — more on that in our next blog post.

Different security users — different needs:
C-Suite Executives
Need high-level metrics to gauge the organizations’ overall security posture.
CISO Office
Requires continuous benchmarking to evaluate security hygiene, policy enforcement, compliance, and improvement plans.
BISOs
Focus on their own business unit performance to identify security gaps and prioritize improvements.
Risk Managers & GRC Teams
Demand real-time operational data to effectively translate operations to risks and ensure compliance with frameworks like NIST.
SecOps
Need to be in alignment with the CISO office and GRC teams while feeding their own analysis in order to implement security adherence and meet routine goals.

Same metrics — different lens

Tailored metrics dashboards help every team member contribute to security improvement.

BISOs —  In large enterprises, security is often managed by region or business unit, overseen by BISOs. They require the same metrics as the CISO and GRC teams but filtered for their specific areas. This allows them to see gaps, address weaknesses, and measure their contribution to the overall security posture. This breakdown by region or unit helps the CISO office benchmark performance across the organization, identifying where attention is most needed. 

GRC Teams — GRC teams are heavy metrics users, with a growing need for real-time updates on the evolving risk landscape. Framework evaluations and certifications demand endless data points, much of which is buried within operational teams and gathered manually. This leads to static data, lacking the ability to show trends. By sharing metrics across the organization, GRC teams can break free from silos, enabling a more dynamic, real-time view of risk.

For Every User — Better Storytelling with Ready-to-Use Reports

With a single data source and a universal metrics language, anyone in the organization can measure, demonstrate trends, and create reports that clearly communicate progress and priorities to executives, boards, and other stakeholders. This keeps everyone—from top leadership to operational teams—aligned with the organization’s security goals.

By empowering every security expert with the same set of reliable, actionable metrics, organizations eliminate the cumbersome, time-consuming process of manually collecting data, aggregating measurements, and crafting reports. This is a big step forward in the maturity of the security organization, allowing every user, regardless of role, to focus on driving smarter decisions, fostering faster collaboration, and delivering stronger security outcomes.

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